One of the biggest mistakes small business owners make is trying to build their own website. You did not get into the industry to design websites, so you should not do that. NextPaw offers done-for-you, customized websites designed to replicate the in-store experience. Unlike generic website builders, our platform is tailored specifically to independent pet stores, with built-in local SEO and tools for marketing, product listings, reviews, local promotions, and more.

Today's pet parents expect quick, personal communication wherever they engage with your business. By connecting website chat to your text messaging, you can engage shoppers in real time, provide personalized recommendations, and guide them from curiosity to purchase. The result is stronger customer relationships, more store visits, and fewer missed opportunities.

NextPaw provides you with a universal inbox that keeps every conversation from Facebook, Instagram, text messaging, and website chat in one place. Ensuring no customer falls through the cracks allows you to provide the in-store service your customers expect, even when they are at home. Plus, text up to 500 customers at once with promotions, event announcements, new product alerts, and more to drive pet parents through your doors.

If you Google "pet stores near me" right now, does your store show up first? If your store isn't in the top 3 local results, you're losing customers. Our proprietary technology, built for local pet retailers, helps you ensure your website does what it needs to do to show up first as the obvious choice.