Answer: It allows me to integrate all of my customers through MailChimp and automatically drives customers to the website. And, we are able to put on our promotions, in-store events, & coupons on our NextPaw site. We are able to get tons of 5-star reviews and recommendations by texting review requests. We can do a lot and it's all just so valuable.

Answer: We paid some guy $3-4k dollars to setup a website, and he came and took pictures. He did a decent job, but ultimately, the website died. I wrote a couple of blog articles but there was no reason for anybody to look at the site. Nobody went to the site, and why would they go there anyways? There were no coupons on it, there was no incentive to go there -so it died! And for years I never even looked at it.

Answer: There's a lot of reasons, first of all it's better than I ever imagined it being. I mean with 293 reviews and in a couple months?! Who else can do that? And it's easy; with a click of a button to get sales and answer questions, my staff are already doing it. Plus your customer support is great. It's just an amazing partnership and I'm super psyched.